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Web Chat Software Provider Click4Assistance Partners with International Government Organisation

Web Chat Software Provider Click4Assistance Partners with International Government Organisation

The BNCE approached Click4Assistance to develop an extension to our web chat software to provide a new meeting room functionality, which allows multiple operators and visitors to converse in a conference environment. Following in depth consultations with a senior account manager, our developers designed, configured and tested a whole new bespoke feature in line with the BNCE’s strict specification.

Once development was completed, our account management team compiled a training plan and visited the BNCE offices in London to deliver both administrator and agent training, and conducted a simulation test of the reverse auction with well-received results.

On behalf of the BNCE, I would like to thank you for all your positive energy and fabulous information delivered with style and clarity. The software has exceeded our expectations so far and we look forward to our continued business relationship.

Sandra Grahor, Public Tenders Division, BNCE

With this bespoke development delivered accurately and on time, we are looking forward to working further with the Brazilian Naval Commission in Europe, and will be supporting their team as the web chat software solution is extended to the Washington offices.

If you would like further information on bespoke development or on the Meeting Rooms mentioned in this article, please get in touch with our account managers on 0845 123 5871 or email theteam@click4assistance.co.uk.


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