Explore our blogs
Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.
Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.
Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!
19 Feb 2025
Top 10 common chatbot mistakes and how to avoid them
Want to add live chat and chatbot to your website? Read this guide to the most common mistakes and how to avoid them first.
15 Jan 2025
11 Tips for Generating ChatGPT Prompts
Boost productivity with 11 expert tips to craft better ChatGPT prompts. Unlock the full potential of SaaS live chat for your business today!
18 Dec 2024
9 technology insights to help your business thrive in 2025
Discover the innovations set to change the business world in 2025, including advanced AI, the rise of edge computing, and challenges in selecting solutions that will have beneficial corporate outcomes.
27 Nov 2024
Top 10 Tips For Customer Service Staff Over The Festive Period
Looking to maximise your returns over the lucrative festive period? Upgrading your approach to customer service is the key to success. Click here to find out more.
31 Jul 2024
Top Tips for AI Chatbots: Coni and Artie
Learn the differences between CONI, the formbot, and ARTIE, the NLP-powered chatbot, to make an informed choice for your business needs.
3 Apr 2024
What Are the Main Types of Threat Intelligence?
Threat intelligence is a critical component of any company’s cybersecurity arsenal, but what is it and what are the main types?
29 Feb 2024
What is the difference between Chatbots and Conversational AI?
Chatbots for a website chat tool are often simple and rule-based, while conversational AI lets you automate high-value, free-flowing conversations with your customers and site visitors.
28 Feb 2024
What features to look for in web live chat software
Find out what features matter most for web live chat software and why your brand might need them.
14 Feb 2024
Crafting the Perfect Chat Welcome Message for Maximum Engagement
In the busy world of online communication, the simple chat welcome message acts as the digital front door to your customer support or e-commerce efforts. It’s the first interaction your customer has with your online presence — like a warm greeting at a store or a firm handshake in business meetings.
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