smartContact: effortless Data capture & lead capture signup forms
Unlock new opportunities with smartContact by Click4Assistance. When you need insights about potential customers, smartContact offers easy-to-implement, customisable contact forms to collect visitor details – perfect for call-back requests, demo sign-ups, newsletter subscriptions, and more.
smartContact makes capturing valuable data a breeze, even if you don’t have development expertise.
Seamless data capture across platforms
Place smartContact forms on your website, social media, documents, or emails, enabling your audience to respond with a single click or link tap. Turn every interaction into a call-to-action that’s simple for visitors and effective for you.
Your form, your data: customisable signup forms to fit your needs
Design forms that suit your organisation’s unique requirements, increasing conversions by capturing the data you need.
Need some inspiration?
Here’s some examples of how smartContact forms can be used. Would this work for your organisation?
Bookings
Visitors can easily book appointments via drop down options and calendar controls
Sign up
Automatically present a sign-up form to naturally increase your mailing list
Requests
Offer your latest product or service brochures whilst gathering the visitor’s details
Smart integration for smartContact
Collect visitor details using easy to add customisable enquiry forms. Easily capture valuable data without the development.
Simply copy a small piece of script into your website to activate a reactive button or proactive invitation and be up and running in minutes.
All customisation and setup happen within the software, so no further website updates are needed.
Flexible & fully customisable to match your branding
Like all Click4Assistance tools, smartContact can be tailored to match your brand’s look and feel. Customise forms with your logo, colour scheme, and preferred data fields to create a consistent visitor experience. Please choose from our templates or upload your design to fit perfectly within your website’s aesthetic.
Easily update your form’s design or fields anytime. Changes are instantly reflected – no additional website adjustments are required.
Upon completion, each form is sent directly to an email address you specify for immediate follow-up.
Communicate across multiple platforms with Omnichannel integration
Manage all inbound communications from a single platform.
smartContact integrates with chat, call, and social media interactions in one control centre, allowing you to view contact requests alongside other engagement channels.
Facilitating features for effective management
Track and filter requests
Quickly distinguish between completed and pending enquiries.
Identify contact source
See which form and website generated the enquiry.
Streamline follow-up
Access visitor details instantly and mark enquiries once addressed.
With smartContact, connecting with your audience has never been more straightforward or effective.
We’re not just about live chat software
Click4Assistance facilitates multiple communication channels – web chats, SMS, Meeting Rooms, WhatsApp, Facebook for Business, Click2Call – in one complete solution. Developed and supported in the UK, and fully compliant for UK businesses.
