Service Status
All systems operational
All systems and services are currently up and running
Software Status
Normal
Email Status
Normal
Real-Time Statistics
The graphics below show a visual representation of our system ‘Uptime’ and ‘Response Time’, based on multiple third-party servers located globally.
Connectivity Issues?
If you’re currently experiencing issues, please follow the steps below in order to help us resolve your problem.
- Ensure that you have a stable internet connection i.e, check that you can access external websites such as www.bbc.co.uk and that your network is configured accordingly. If not, raise this with your internal IT department.
- Check if you can log-in to the Click4Assistance solution and navigate through the application without disconnecting.
- Please email support@click4assistance.co.uk with a copy of the connectivity ‘LOG’, located in the bottom right corner of the ‘Dashboard’ and we will advise further.