Add a click to call button to your website with Click4Assistance
Click2Call ensures that all visitors, regardless of location, can reach your team without cost, making it ideal for globally operating organisations. For example, universities can easily connect with prospective international students, and service-oriented industries like financial organisations can encourage customers to reach out without incurring mobile charges.
Your brand, your design: flexible & customisable
Like all Click4Assistance tools, Click2Call is fully customisable. You can brand the call request window with your logo and colours to match your organisation’s look.
Quickly gather essential information from visitors tailored to your needs.
Requesting a call
Collect visitor contact details before the call is placed
Identify visitor location
Show "call in progress" status while being connected
Offline settings
Automatically hide or update the button when offline
Collect callback details
Display contact or out-of-hours information
Multiple touchpoints for Click2Call widget
The Click2Call button is not limited to your website. You can integrate it across multiple platforms
Proactively engage visitors with a Click2Call tool
Proactive connection
Invite your customers to connect with you proactively. The Click2Call solution allows you to design custom invitations for free calls that appear as visitors browse your website, encouraging real-time engagement.
Engagement features
Customisable invitations tailored to your brand
Capture essential contact details
Define specific times and areas for invitations to appear
Trusted by 1000's of companies
A complete omnichannel solution for complete communication
Click2Call integrates within our multi-channel communication platform, allowing your agents to handle all inbound communications efficiently from a single interface.
Your team will benefit from:
Automatic routing
Route enquiries to the relevant team members
Workload management
Based on the agents
availability
Caller Identification
Including country and region
of origin
Immediate call handling
Through the normal phone network or mobile devices
Call management features
Call status
Track pending, in progress, and completed calls
Prospect management
Add contact information and receive alerts on return visits
Categorisation
Analyse call types and outcomes for better insights
Annotation
Record notes and references alongside each interaction
Reporting suite
Access detailed management information on call activities
Call recording & playback facility
Record calls for future review, with download options in WAV format
Click2Call rate card
Call rates apply to both sides of the call and are shown in pence per minute. Our competitive international rates allow you to increase call volumes from global regions while offering your customers a free and seamless experience.
Examples of our rates
Both you and the visitor are using a UK landline.
1.7p + 1.7p = 3.4p per minute
You use a UK landline, the visitor uses a China landline or mobile.
1.7p + 2.7p = 4.4p per minute
You use a UK landline, the visitor uses a US landline.
1.7p + 1.7p = 3.4p per minute
UK landline - 1.7p
United States landline – 1.7p
France landline – 2.2p
China (landline and mobile) – 2.7p
Australia landline – 3.4p
With Click4Assistance’s Click2Call, your website can become a powerful communication tool that fosters engagement and provides an enhanced customer experience – no matter where your audience is.
