Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Effortless integration: live chat and chatbots for any platform

Live chat integration with Microsoft dynamics 365 and Salesforce

Maximise customer insights with Salesforce and Dynamics 365 integration

Integration with your CRM system allows your agents to view a complete customer record and timeline for the lead or contact in question. When the chat ends, it will be automatically added to the CRM record like any other activity. We also provide a secure API allowing you to extract all chats for use in any backend systems you have in place.

Find out more

Automatic or manual record assignment

Increase engagement with people who have difficulty visiting your physical location.

Salesforce live chat integration interface

Find out more

Comprehensive chat storage

Store complete chat transcripts within the CRM record, ensuring easy access to all communication history which gives context to future interactions.

Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart

Click4Assistance makes it easy to add live chat windows to any website platform. Simply copy and paste the provided script, and you're ready to go!

We offer dedicated plug-ins for smooth setup for platforms like WordPress, Joomla, Magento, and OpenCart.

Flexible integration with third-party products

Click4Assistance offers complete control over your customisable web chat windows, allowing you to embed specific tags, scripts, or iframes for integration with additional third-party products and services. This flexibility expands the range of live chat features, creating limitless possibilities when connecting with the tools that drive your business.