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  • Products
    • Live Chat Red navigation arrow icon

      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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    • Chatbots & AI Red navigation arrow icon

      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

      Arti
      Our latest AI Chatbot, powered by ChatGPT.

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    • Omni Channel Red navigation arrow icon

      A complete omni channel solution, enabling multiple communication channels in a single platform.

      • WhatsApp
      • Facebook Messenger
      • SMS
      • Video Chat
      • Click2Call
      • Meeting Rooms
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    • Integrations Red navigation arrow icon

      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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    • Visitor Insights Red navigation arrow icon

      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

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    • Blogs & Articles Red navigation arrow icon

      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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    • Videos Red navigation arrow icon

      Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.

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    • Resources Red navigation arrow icon

      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.

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      Current information regarding the status of our systems.

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  • Company
    • About us Red navigation arrow icon

      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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    • Partnerships Red navigation arrow icon

      Our partnership programme

      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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    • Managed Services Red navigation arrow icon

      Our managed services

      Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.

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    • Vacancies Red navigation arrow icon

      At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.

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      Questions?

      Feel free to contact our team by chat, phone or email.

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

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Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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How AI Chatbot Software Reduces Compliance Risks for UK Contact Centres 30 Apr 2025

How AI Chatbot Software Reduces Compliance Risks for UK Contact Centres

Discover how Click4Assistance AI chatbot software helps UK contact centres minimise compliance risks by improving data security, maintaining regulatory adherence, and ensuring consistent customer interactions.

How live chat software supports social media marketing strategies 23 Apr 2025

How live chat software supports social media marketing strategies

Discover how live chat helps marketers across industries boost engagement, drive conversions, and provide real-time support through their social media marketing strategies.

Introducing the new Click4Assistance website: smarter, faster, and focused on you 16 Apr 2025

Introducing the new Click4Assistance website: smarter, faster, and focused on you

Explore the new Click4Assistance website, designed to enhance your experience with live chat, chatbots, and AI chatbots. Built with users in mind, it’s now easier than ever to find the right solution for your organisation.

How AI is Changing the Future of UK Car Manufacturing 9 Apr 2025

How AI is Changing the Future of UK Car Manufacturing

Discover how AI is revolutionising UK car manufacturing, from robotics and automation to AI-driven live chat and chatbots enhancing customer interactions.

How Live Chat Software Improves Policy Renewals and customer retention in Insurance 2 Apr 2025

How Live Chat Software Improves Policy Renewals and customer retention in Insurance

Discover how live chat software can help insurance providers improve policy renewals and customer retention by enhancing communication, streamlining processes, and boosting customer satisfaction.

The Benefits of Omnichannel Chatbots for Financial Services 26 Mar 2025

The Benefits of Omnichannel Chatbots for Financial Services

Discover how omnichannel chatbots transform financial services by enhancing customer engagement, improving efficiency, and ensuring smooth interactions across multiple platforms.

How Live Chat and AI Chatbots Support Charities on Red Nose Day 19 Mar 2025

How Live Chat and AI Chatbots Support Charities on Red Nose Day

Discover how live chat, chatbots, and AI chatbots help charities manage enquiries, streamline donations, and support fundraisers such as Red Nose Day.

How Live Chat Integration Can Improve Support Services for People in Need 12 Mar 2025

How Live Chat Integration Can Improve Support Services for People in Need

Discover how live chat integration enhances support services for people in need, providing instant, accessible, and empathetic assistance for those facing challenges.

The Role of AI in Helping Insurers Reduce Underwriting Costs 5 Mar 2025

The Role of AI in Helping Insurers Reduce Underwriting Costs

Discover how AI is revolutionising underwriting in the insurance industry, reducing costs, improving efficiency, and enhancing risk assessment. Learn more about the impact of AI on underwriting.

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Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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Want to see how live chat can work for your organisation?

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