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      Drive sales & support enquiries using web chat.

      Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.

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      Meet Coni & Arti.

      Coni
      The conversational chatbot can be built with our easy-to-use chatbot builder.

      Arti
      Our latest AI Chatbot, powered by ChatGPT.

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      A complete omni channel solution, enabling multiple communication channels in a single platform.

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      Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.

      Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.

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      Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.

      Proactive engage, co-browsing and screen sharing with website visitors.

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      Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.

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      Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.

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      UK Chat & Chatbot Provider

      Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.

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      Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.

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      Our managed services

      Have you chats managed by a chat handling service, overflow or complete 24/7 coverage options are available.

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      At Click4Assistance we are always looking for talented individual that are passionate about delivering new technologies and customer success.

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Explore our blogs

Your go-to resource for the latest blogs which are technology, communication and business related. Including tips, and updates in the world of live chat, chatbots, and AI-driven communication solutions.

Whether you’re looking to improve customer engagement, optimise operations, or stay ahead of industry trends, our articles provide valuable guidance tailored to businesses of all sizes and sectors.

Dive into our expert content to discover how Click4Assistance can help transform your online interactions and take your business to the next level. Stay informed, stay inspired, and start exploring today!

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12 Mar 2025

How Live Chat Integration Can Improve Support Services for People in Need

Discover how live chat integration enhances support services for people in need, providing instant, accessible, and empathetic assistance for those facing challenges.

5 Mar 2025

The Role of AI in Helping Insurers Reduce Underwriting Costs

Discover how AI is revolutionising underwriting in the insurance industry, reducing costs, improving efficiency, and enhancing risk assessment. Learn more about the impact of AI on underwriting.

15 Jan 2025

11 Tips for Generating ChatGPT Prompts

Boost productivity with 11 expert tips to craft better ChatGPT prompts. Unlock the full potential of SaaS live chat for your business today!

2 Oct 2024

Will ChatGPT Become the New Google?

Google currently holds 90% of global search markets, but we discuss whether ChatGPT and conversational AI could be about to change that.

12 Jun 2024

The Future of Construction: How Technology is Revolutionising the Building Industry

Explore how technology is revolutionising the construction industry with innovations like advanced robotics, AI-powered design, 3D printing, drones, and smart building technologies, reshaping modern construction practices.

5 Jun 2024

Tech That Is Impacting The Supply Chain And Logistics Industry

The supply chain and logistics industry are benefiting from numerous innovations on the tech front, particularly chatbots that enhance customer service, deliveries, and warehouse management.

18 Apr 2024

Interesting Live Chat Statistics For 2024

The best live chat solutions for websites equip businesses to offer 24/7 support, comprehensive solutions, and a human approach. Discover how with this list of interesting live chat statistics for 2024.

20 Mar 2024

Will AI Chatbots completely Replace Human Customer Service Agents?

AI chatbots are more popular than ever, but what does this mean for the future of human customer service agents?

7 Mar 2024

Conversational marketing: Combining the power of AI with humans

Conversational marketing and custom care will translate to increased conversions, but only when it is used correctly. Click here to discover how AI and humans can unite for greatness.

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Find out more

Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

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Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

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integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

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