Chatbot

BRAINS BEHIND THE BOT

The Click4Assistance chatbot AI is built using IBM Watson to provide natural language processing.

IBM have dominated AI for over 20 years, beating the world chess champion Garry Kasparov in 1997 and in 2011 Watson competed on the TV quiz show Jeopardy beating the all-time champions. With such pedigree, Click4Assistance are confident in choosing IBM as the engine for their Bot.

Click4Assistance UK are experts in live chat solutions and multiple communication channel solutions.

TALK TO THE EXPERTS

Click4Assistance are experts in live chat with 15 years’ experience providing various communication tools to a range of UK industries. Our latest chatbot addition seamlessly integrates with our multi-channel communication solution.

Being part of our fully hosted, secure and resilient cutting edge solution the chatbot inherits all the additional functionality and benefits, including:

	Fully compatible with all desktop and mobile devices
	Allow the chatbot to offer assistance by automatically engaging
	UK data storage in a leading UK based data-centre
	Facebook integration
	100% customisable chat windows to represent your brand

DEVELOP & NURTURE YOUR BOT

We offer a complete managed service, which can include the following based on your requirements.

Consultation to understand your needs and level of involvement
Initial Set-up – analysing existing chat data together with any other resources you have (website, marketing documents, videos, FAQs etc)
Training – if you wish to maintain and configure the bot yourselves
On-going analysis and improvement of chats

Develop your AI Chatbot so it can be used by visitors on your website.

Looking for a Low Cost Chatbot?

If you're looking for a basic ChatBot which can be easily configured to collect details from your visitors and answer common questions, find out how Coni can help...

FIND OUT MORE

NOT JUST LIVE CHAT SOFTWARE

Multiple communication channels in one complete solution, developed and supported in the UK making it fully compliant for UK businesses. Use the links below to discover more tools and functionality available within the solution.

Experiences

Reporting

Integration

Live Chat

Dashboard

Messaging

ChatBot AI

Visitor Activity

Click2Call

smartContact

Promotions

Video Chat

Meeting Rooms

Download web chat & Chatbot examples for your industry

Providing live chat software over 16 years for various different industries, including 25% of UK Universities with nearly 40% of our customer base comprising of Public Services, Charities and Insurance companies, we are specialists in these areas.

Click on your industry below to see examples of others using Click4Assistance.