Click4Assistance Release New Chatbot Builder

One of the biggest obstacles for many businesses occurs when they are attempting to marry the technology with their vision. Many businesses need to communicate with customers with simple solutions, which can be tricky when a business is looking for the best live chat solutions for websites but does not come up with something that suits their skill level. Undoubtedly, a chatbot is an excellent tool to have in your business as it brings you a number of benefits, but a chatbot can be tricky to design, and even trickier to build if you do not have prior knowledge, but this is where Click4Assistance can help, with its new BotBuilder tool.

The Best Features of Our BotBuilder

If you are looking for the best live chat solutions for websites, BotBuilder provides many of the best chatbot features that can help you create a customisable solution, including the following:

• Integration. Chatbots that can integrate seamlessly with your platform will make the process far more efficient.
• Built-in templates. The wide variety of templates ensures you can design a chatbot for your business that looks and feels like your website and business brand.
• Customisation options. With a variety of ways for you to customise your chatbot, this allows for a lot more flexibility so you can create a chatbot that truly lines up with your business needs. Our customisable drag-and-drop building platform provides you with tons of options to ensure that you are creating the solution you envisioned.

What Are the Benefits of Customising Your Own Chatbot?

Your business can benefit from a variety of tools that streamline operations across the board. If you build your own chatbot by using the BotBuilder's easy drag-and-drop interface, you can benefit from this in a number of different ways, including:

Greater Control Over the Project

It's important that every organisation creates tools that, first and foremost, match its vision. There can be a conflict of sorts between the technology and what you can actually achieve when you don’t understand how to use the tools. When in the right hands, a chatbot with a variety of custom drag-and-drop tools can help you create an interface that represents your business and interacts with customers effectively.

It Is Cheaper

Rather than outsourcing your services to a company that builds a chatbot for you, this is where the Click4Assistance BotBuilder tool straddles the balance effectively. You have a variety of features at your disposal, so you can design the chatbot that you want, and nothing more. This means that if you have had difficulties in the past because you've not been able to build a chatbot due to a lack of knowledge in-house, this can get your system up and running quickly, saving you money in the long run.

It Helps You Grow Skills In-House

If you have been looking for the best live chat solutions for websites but have not been able to find the right one, a custom tool means that you either have complete control over the project or you can delegate this responsibility to another member of your team. As with any form of software development, chatbots can be a great investment, and if you are opting for a solution that you can customise, it's easy to train members of staff, not just so they create the tool initially, but can make alterations to the tool further down the line.

How Can a Custom Chatbot Benefit Your Business?

Chatbots have a number of benefits that can help you with your business, but if you are looking to create a custom chatbot this will help your business in some of the following ways:

• Improving workflow and productivity, especially when it comes to agents who are on autopilot as it will allow your team to focus on the work where it matters.
• A customisable chatbot can help you to create more personalised responses in relation to your business.
• It can resolve problems quickly, as chatbots can answer those common questions quickly, especially if you've already got an insight into the most pressing customer service issues for your business.
• It can collect insights into the customers and their needs so you can reduce the overall time to resolution.
• Enhances the customer experience as a customisable chatbot allows you to lead the customer via the initial contact. You can guide them through your website with a variety of interactive elements and provide more personalised recommendations so they feel like they are being taken care of.

Is It Time to Upgrade Your Business?

If you have been looking for the best live chat solutions for websites out there, time and time again, the solution encompasses one simple thing: customisation. With Click4Assistance new chatbot builder, you can drag and drop responses, and quickly design your bot without any technical knowledge.

It is pivotal that in the modern business world, we find tools that allow us to upgrade our business quickly and effortlessly. Customisable solutions bridge the gap in so many ways. Click4Assistance’s live online chat software is customisable so you can create your identity and individuality.

A drag-and-drop chatbot ensures that you can craft your style, with the same visual language as the rest of your business website, and this is where a customisable drag-and-drop tool guarantees that you are not putting any shred of doubt in the mind of your customer. They need a comprehensive user experience, and even when they are interacting with something like chat software, that can stand out from the website, a uniform look is vital to give the customer faith in what you are delivering, which is all about the entire website experience from beginning to end.

Undoubtedly, if you are looking for an opportunity to upgrade your business and incorporate the best live chat solutions for websites out there, Click4Assistance’s new BotBuilder tool is a simple and effective way to create the experience that you need, but also gives your customers an experience that aligns with your business. It’s more important than ever to create a unique experience that suits your business, and this tool will help you deliver it.