How to Embrace Your Geekness and Implement Chat on Your Website
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11 July 2016

Gemma Baker

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How to Embrace Your Geekness and Implement Chat on Your Website

We can all get a little geeky over something we’re passionate about, maybe a certain book or film. And when someone mentions it, you go off on a tangent and spurt out all your knowledge. Or maybe that’s just us.

 

“Nerds” and “geeks” are stereotyped to be seen wearing tape mended glasses and the technology know-it-alls. Perhaps their bedrooms are full of computer games and manuals of “How To’s”- and maybe the full box set of Star Trek. But you don’t need to be a tech-geek to implement chat on your website. Yes it does sound all very technological and such, but it isn’t rocket science! So follow our easy steps and join in on Embrace Your Geekness Day!

Sign Up for a Free 21 Day Trial

The words that captivate geeks: Free and trial. Everyone loves a trial, it provides a chance to look into the product before making the decision on whether to proceed. When signing up for a trial with Click4Assistance, the information needed is simply:

• Name
• Company name
• Email address
• Domain name
• Password

Step 1:

The company account is now activated and the primary user will be sent an email which includes a small piece of HTML script to be copied into the area of the webpage.


Step 2:

Once the first step has been completed successfully, the lightweight live chat app can be downloaded and installed to the desktop. Alternatively, the software can be accessed via the browser using the link provided.


Step 3:

Now it’s time for configuration! The account holder can log into the account and start adding new users. Having several operators handling chats increases productivity of the company.

configuring chat on your website

Making the Solution Your Own

Click4Assistance template windows can be used or as an alternative, businesses can always persuade their “geeks with the artistic flair” to carry out customisation instead. The chat windows and buttons can be fully customised to the business’ brand.
So why not introduce a new innovation to the company and lecture your colleagues about adding chat on your website, with the UK’s premier live chat provider; Click4Assistance. For more information, contact us at theteam@click4assistance.co.uk or give us a call on 0845 123 5871.

 

Author Photo
Author: Rae Boyling
Rae is the Marketing Assistant for UK live chat software provider, Click4Assistance, with experience in copy and original writing, Rae produces content for articles appearing on the Click4Assistance website and email campaigns.

WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

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Photograph of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

An image of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






SMALL OR MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.

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