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Sell your Cars Faster by Implementing Live Chat Services
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21 January 2016

Gemma Baker

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Sell your Cars Faster by Implementing Live Chat Services

With the fastest selling car list being disclosed, we reveal how our live chat services can assist your dealership to sell cars quicker and help certain cars overtake the lead.


 

Auto Trader recently revealed what the fastest selling cars were in November 2015.  In top place was the 2012 Vauxhall Insignia Hatchback, petrol, manual model and in last place was 2012 Volkswagen Golf Hatchback, Petrol, Manual model.

With competition so tight between Car Dealerships, as everyone tries to sell their cars at the quickest pace possible, now is a fantastic time to think about adding live chat services to your website. 

Add business live chat software to your website to help you sell your cars quicker!

Chat solution for websites is an efficient communication channel enabling visitors to multi-task while putting forward their enquiry or question – people don’t always have time to pick up the phone and speak to your showroom.  Today, your potential customers want to buy a car as quickly and as easily as they can and business live chat software ensures that you are in the race for that sale.

 

It enables visitors to your website to communicate directly with you to enquire about the car they are interested in, allowing your sales team time to convert other new visitors to customers too.  You can even use video chat on your websites to show off the cars in your showroom to potential customers without them having to even step outside their front door. You may or may not be surprised to learn that it has been proven in studies that over 30% of customers that view cars in your showroom via video chat solutions for website, then visit the showroom for a test drive.  An astonishing fact!

Video chat solutions for website

 

Another interesting fact about live chat services is that as the visitor interface is fully compatible with mobile devices, the visitor can start a chat wherever they are.  The business live chat software interface also helps car showroom owners build long-term relationships with prospective customers and keep existing customers happy as they trade in their old cars for newer models.  A recent Accenture Automotive study recently stated that 7 in 10 prospective customers preferred to have a chat with an auto dealer before deciding to purchase the vehicle.

Many of our dealerships that currently use Click4assistance live chat services were recognised as award winners in the industry in 2014 and in September two big names in the motor industry joined our list of clients – vehicle manufacturer Iveco and vehicle retailer West London Motor Group.

Why Choose Live Chat Services from Click4Assistance?

Click4assistance are a UK based provider, specialising in providing the best service to all automotive clients.  With dedicated Account Managers, great customer service and a fully customisable visitor interface.  Click4assistance really stand out from the rest.  For an informal chat to hear about how business live chat software can help improve your customer service and increase sales or to arrange a demonstration, please speak to us on Tel: 0845 123 5871 or email us on theteam@click4assistance.co.uk or start a chat.



WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

Live Chat Software Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

Live Chat Software Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






SMALL OR MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.