24 March 2015 | 5723 views

Patriotism Makes Economic Sense – Use Indigenously Developed Click4Assistance Live Chat Software

Patriotism Makes Economic Sense – Use Indigenously Developed Click4Assistance Live Chat Software

You must be wondering why an Internet-based company would advise you to go for indigenously-developed live chat software for websites when being on the Internet means an immediate access to global markets? 

We’re not trying to be contradictory here. You see, when it comes to economics patriotism it works from 2 angles, viz.

  • Bringing foreign exchange to the country
  • Encouraging economic activity within the country without compromising on quality

 

So when we talk about using our indigenously developed live chat software we don’t mean to say that you should compromise on quality, all we mean is, if you are getting a world-class product right at your doorstep, why not use it rather than scour the Internet to find something similar (not necessarily better) from a faraway country?

 

Does using our live chat software mean settling for something less?

 

Certainly not. Competition is good whether it is local or global. Competition compels us to create great products and services so any given day we would prefer competition over monopolistic advantages. But what if a product is as good as anywhere else in the world? If that is the case then why not go for something developed and marketed in your own country rather than boosting another country’s economy? Go for a better product but if there is a slew of better products, why not go for the product that is available in your country? This is what we at Click4Assistance are trying to convey.

 

Click4Assistance gives you one of the most advanced and comprehensive live chat software toolboxes available anywhere in the world. It is completely customisable. You can control every aspect of the software in order to tailor it according to your individual business needs and visitor behaviour.

 

Best, when you need support, it will be local support managed by local employees, who will be easily able to understand your problem compared to someone based in, let us say, Australia, France or the Philippines. For example, recently the Buckinghamshire County Council started using our live chat software on its website. Government websites are one of the busiest websites in the country and whatever support they need in order to seamlessly run their support system, it can be immediately provided without time zone differences and without cultural confusion. Again, we’re not trying to say that the overseas companies won’t be up to the mark, but local support is always, by default, better than overseas support.

 

Our live chat software gives you all the features your business will ever need

 

Whether you’re running a local store or an international business our live chat software toolbox comes with all the analytic and data analysis tools to give you precision details about your visitors and the sort of interactions your support employees have with them.

 

One of the greatest features of any software product is the simplicity of installing and customising and the level of complexity when it comes to analysing big data and giving you insight that is very hard to get otherwise. This, and much more you get with our live chat software for websites, totally developed by indigenous software engineers and programmers.

Popular Blogs

6 Sep 2016

Salford City Council and Their Journey with Live Chat

Salford City is a city and metropolitan borough. Home to 218,000 residents and has been established since 29th March 1926, including the towns of Eccles, Swinton and Walkden. Salford is said to be a great place for tourists, with a range of activities on offer and some great spots for vacationers!

Read more
23 May 2017

Insurance Firm Jumps into Implementing ‘Chat on your Website’ Software

Being an insurance broker can be difficult when there is a vast amount of competition offering the same products.  Ensuring your communication with your customers is accurate, fast and professional is vital when attracting new and returning customers.

Read more
22 Feb 2018

Securing Your Live Chat Integration to Comply with GDPR

The countdown is ticking away until organisations must be fully compliant with the General Data Protection Regulations (GDPR) that take affect from 25th May 2018.

Read more

Find out more

Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

Find out more
Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

Find out more
integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

Find out more

Discover more

Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry

Embrace new ways of engaging with your audience!