Meet
Coni
the Chatbot
Intelligent
‐
Instant answers
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Chatbot Builder
Book a demo
Designed to assist
Coni adapts to your organisation's needs, making every interaction effortless and effective.
Support
SalesQuickly deploy multiple Coni chatbots across departments or teams to streamline interactions and boost communication efficiency.
Enquiries
Coni keeps customers connected
Engage, convert, and support your visitors like never before
Coni, the chatbot, can assist across your website, platforms, and portals, speaking your language to answer frequently asked questions, gather essential information, and provide support 24/7. With Coni, your contact centre team can focus on complex enquiries, reducing their workload while enhancing visitor satisfaction.
Visitors can smoothly escalate to a real person whenever needed, ensuring a perfect blend of automated and human support.
Upsell & cross-sell with engaging content
Coni can display rich text, images, links, and even videos within the conversation, to promote your products or services. Use Coni to drive sales directly through engaging interactions.
Deliver high-quality enquiries
Whether a visitor is a prospect, lead, or customer, Coni adapts to their intentions and provides relevant responses. She will understand each visitor's journey, ensuring tailored engagement.
Generate leads
effortlessly
Coni streamlines lead generation by collecting crucial details such as names and email addresses. These details are instantly sent to your team or transferred during human conversation.
Seamless agent handoff & escalation
Coni ensures visitors can transition to a human agent anytime. If none are available, she can collect contact details for a follow-up. This creates a chatbot experience that’s supportive and accessible.
Department routing for specialised assistance
Allow Coni to triage enquiries, and when required escalate to single or multiple departments to ensure chats are routed efficiently and human agents achieve first contact resolution.
Gain insightful customer feedback
At the end of the conversation use Coni to gather valuable information and feedback from the visitor, allowing you to manage a successful chatbot implementation.
Our Chatbot Builder makes creating a chatbot easy.
You can start from scratch or use the many templates we provide as standard.
Coni the chatbot gives you access to a variety of templates to kickstart your chatbot journey.
Our Chatbot builder allows you to preview and test your bots thoroughly before going live.
No code involved!
Escalation to a real agent
Enable visitors to connect with a human agent at any point during their chatbot conversation, ensuring a smooth transition for more personalised support.
Fully customisable chatbots
Enjoy complete flexibility to design your chatbot’s appearance and personality, aligning perfectly with your brand’s unique look and feel.
Rely on Coni when agents are offline
Balance human and AI support: let agents handle chats when available, and count on Coni whenever they’re offline.
Enhance conversations with links and images
Personalise each interaction by allowing Coni to share images and direct links, guiding visitors to relevant pages and enhancing their experience.
Keyword jump
Engage visitors by asking targeted questions and responding with varied keywords to keep the conversation dynamic and relevant.
Automatic email delivery
Easily send information gathered by Coni to any email address for analysis and follow-up, ensuring prompt action on valuable insights.
Find out more
Our experts can offer advice and consultation. Book a free, no obligation online demonstration, providing a personalised walkthrough of the web chat software.
Get inspired! Chatbots tailored for every industry
Industries of all types and size are using chatbots.
Click each one to see the possibilities.
Finance
Travel
Contact Centres
And many more!
Local AuthoritiesChatbots help local authorities streamline communication, improve accessibility, and enhance the efficiency of public services.
Trusted by 1000's of companies
OVER 20
Years Experience
Providing Chat Solutions since 2004
99.99%
Service Uptime
Offering a resilient & reliable service to all our customers
UK Based
Regional Location
Your data resides in & will never leave the UK
100%
UK Based Staff
We can be reached via Chat, Phone & Email
99%
UK Clients
Focussed on needs of UK industries and organisations
OVER 20
Years Experience
Providing Chat Solutions since 2004
99.99%
Service Uptime
Offering a resilient & reliable service to all our customers
UK Based
Regional Location
Your data resides in & will never leave the UK
100%
UK Based Staff
We can be reached via Chat, Phone & Email
99%
UK Clients
Focussed on needs of UK industries and organisations
