The Key Benefits of ISO 27001 and Why It's Important to Us

We always aspire to bring the best solutions to our customers. If you are looking to add live chat to website pages, you need to be sure that you are working with a company that has your best interest at heart, but is also adhering to the numerous aspects of compliance. This is where ISO certifications are invaluable. ISO (International Organisation for Standardisation) certifications are a way to show that organisations are complying with a number of different components. To become ISO certified, companies have to undergo training, assessments, and ongoing checks. At Click4Assistance, we are compliant with a critical ISO: ISO 27001. But what are the benefits of this and why is it so important to us? Let's show you.

The Benefits of ISO 27001 Certification

ISO 27001 is the only international standard that defines the strict requirements of an information security management system (ISMS). This is an approach that details the requirements for a robust ISMS. This brings about many benefits including:

• Independent assurance of an ISMS and security controls.
• Meets corporate governance and business security requirements.
• Provides a competitive edge to businesses.
• Demonstrates that a business is compliant by incorporating strict processes to ensure this.
• It proves a business’s senior management is committed to information security.
• Customer and partner trust, as a demonstrator of commitment to protecting sensitive information.
• Improves resource optimisation, as it can help organisations allocate their resources more efficiently because they are focusing on the most critical information and the associated risks.
• Is internationally recognised, because achieving this certification is not an easy task. It demonstrates a company's commitment to following the most important and accepted best practices for information security.

ISO 27001 provides a structured framework for organisations to establish, implement, monitor, and continually improve their information security.

Why ISO 27001 Is Important to Us

The world of cyber security continues to evolve, alongside the numerous methods that cyber criminals are implementing to bring companies to their knees. Being ISO certified means that Click4Assistance live chat software guarantees full compliance with regulations, including GDPR.

When we work with clients who are attempting to add live chat to a website, it's essential that we give them the peace of mind that is critical to a long and effective working relationship. Benefiting from ISO 27001 doesn't just ensure that businesses retain competitiveness, but it can also simplify security, reduce the need for frequent audits, and protect and enhance reputation.

There is the potential for financial and reputational damage arising from ineffective information security. We pass on the benefits to our clients by ensuring we can protect ourselves and you against threats, ensuring that you've taken all of the necessary steps to protect your organisation, which will mean more trust from your customers and clients.

It is more important than ever for organisations to implement a robust approach to security. ISO 27001 is not just a box-ticking exercise but is an essential part of showing to our customers that we take the concept of information security very seriously, so you can benefit as well.