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Travel Chatbot

Click4Assistance is currently working with travel agencies to provide automated chatbots for their websites improving the online experience and increasing bookings.

Female using tablet device to book a holiday.

See the Chatbot in action

Click one of the options in the chat window on the right to see how a chatbot could work on your website.

Click one of the options in the chat window on the right to see how your chatbot could work on your website.

Red Sea Holidays logo - a Click4Assistance live chat customer.

What Our Clients Say

Great service and value for money

Integration was very simple, since we have had this we have had some very good engagement from customers and seen a conversion in business generating some great revenue.

Full credit to our account manager who has been on hand every step of the way and more than happy to answer all of questions, no matter how trivial!

Ashley Secker

Red Sea Holiday

Red Sea Holidays logo - a Click4Assistance live chat customer.

What the chatbot can do

A chatbot will answer common questions that your customers may ask, reducing your workload and the volume of phone calls and emails you currently receive.

This solution is saving valuable time and money for travel companies using it, in addition to increasing customer satisfaction levels.

  • Change reservations
  • Escalate to a human agent
  • Assist with booking queries
  • Collect details when out-of-hours
  • Confirm facilities at location
  • Automate answers to common questions

Customise

Using the Click4Assistance Bot Builder, you can modify a bot to tailor to the specific needs of your clients. Below are just some examples of what you can do.

Escalate to an Agent

At any point during the conversation, you can escalate the chat to a human agent, allowing your agents to handle difficult or specific enquiries effectively.

Escalation is optional, your bot can be configured not to escalate to a human agent.

Gather Contact Details

Set up a bot to collect the information needed for contacting the customer outside of working hours.

Answer Questions

Configure your bot to answer the most commonly asked questions.

The bot can provide customers with external resources such as links to other web pages, PDF files and videos.

Update in Real-Time

At any point, the bot can be updated to answer new questions, provide customers with additional resources, or add entire new conversation paths to extend its capabilities with handling visitor enquiries.

Travel icon.
Alexander Hotels use the live chat software solution provided by Click4Assistance. Star Tours online chat is powered by the Click4Assistance web chat software. Live chat software by Click4Assistance powers YHA's online chat. Clairty uses the best live chat provider for their chat solution.

Request Information

Enter your email address below to receive further information about setting up a chatbot for your travel agency.

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Start a no-obligation free trial or request a demonstration with an account manager.

Book your personalised demo

See the software in action and discuss your requirements with our experienced industry experts to achieve success with live chat, chatbots and much more!

  • Make it easier for your visitors to speak to your team
  • Increase leads, increase revenue
  • Decrease resources, save money

Thanks!

Your details have been received, we will contact you shortly to confirm the demonstration.