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Click one of the options in the chat window on the right to see how your chatbot could work on your website.
Click one of the options in the chat window on the right to see how your chatbot could work on your website.
The initial support to set up the chat service was amazing. We were guided through all of the process. Since then the support has again been amazing and there is no intermitting service, at all. Thank you so much.
Leanne Jackson
University of Kent
Your chatbot will answer common questions students may ask, reducing your workload and the volume of phone calls and emails you currently receive.
This solution is saving valuable time and money for universities using it, in addition to increasing student satisfaction levels.
Using the Click4Assistance Bot Builder, you can modify your bot to tailor to the specific needs of your university. Below are just some examples of what you can do.
At any point during the conversation, you can escalate the chat to a human agent, allowing your agents to handle difficult or specific enquiries effectively.
Escalation is optional, your bot can be configured not to escalate to a human agent.
Set up your bot to collect the information needed for student applications within minutes.
Configure your bot to answer the most commonly asked questions.
Your bot can provide students with external resources such as links to other web pages, PDF files and videos.
At any point, your bot can be updated to answer new questions, provide students with additional resources, or add entire new conversation paths to extend its capabilities with handling student enquiries.
Enter your email address below to receive further information about setting up a chatbot for your university.
Start a no-obligation free trial or request a demonstration with an account manager.
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