A SELECTION OF OUR CLIENTS

‘Experiences’ by Click4Assistance has been designed for all organisations regardless of size or industry. From sole traders to large contact centre environments, our knowledgeable team supports businesses throughout the UK.

Click an industry to find out more

Small businesses in UK now use Web Chat Software by Click4Assistance

SME

 Auto Traders and Car Dealers welcome Web Chat Software as another communication channel

Auto Traders

 Contact Centres and Call Centres offer their clients Web Chat Software

Contact Centre

 Estate Agents and Housing Associations provide better support using Web Chat Software

Housing Associations
Corporate businesses in UK use Web Chat Software from Click4Assistance

Corporate

 Finance and Insurance organisations use Web Chat Software to communicate

Insurance

 NHS and Healthcare use Web Chat Software to provide better customer support

Healthcare

 Local Authorities and Government use Web Chat Software to deal with incoming enquiries

Local Authorities
Public sector improves customer satisfaction using Web Chat Software

Public

 Retail and ECommerce companies report more revenue when using Web Chat Software

Retail

 Travel and Holiday companies generate more enquiries using Web Chat Software

Travel

 Universities using Web Chat Software can improve enrolment and handle student enquires more efficiently

Universities

NONE OF THE ABOVE?

We have shared examples of just some of the clients we work with, however unfortunately we can’t list them all. If you can’t find your industry, take a look below to see how live chat works in different environments.

SALES

67% of website visitors prefer to have a live chat before making a purchase, in fact customers who use live chat are 4 times more likely to purchase. Engaging with website visitors not only answers questions quickly and efficiently, it also provides the opportunity to up and cross sell. A large UK fashion retailer, experienced a 55% uplift in conversions within the first week of implementing the communication channel.

SUPPORT

Provide a quick and easy solution to your website visitors when they need support by implementing live chat software. Use predefined replies to answer FAQ’s, transfer files and allow the visitor to print or email the chat transcript to ensure the correct information is delivered in an easy to understand format. Support advisors can handle in excess of 3 chats simultaneously, reducing costs within the contact centre and improving customer satisfaction levels.

ADVICE

Instant online messaging delivers a safe, secure and private environment for visitors who may not be able to make a call or risk being overheard. Citizens Advice, Action for Hearing Loss and the Children’s Society are just a few of the organisations that provide advisory services via live chat software. The ability to redirect the visitor’s browser helps ensure they are presented with the information they need quickly and easily.

5 STAR TRUSTPILOT REVIEWS

5 star trustpilot reviews for Live Chat Software by Click4Assistance UK

“Click4Assistance offers our customers a fantastic service allowing our brand to have a real time relationship with our customers online. I am extremely excited by this partnership as we aim to be at the forefront of Live Chat developments and customer experience online.”

Head of Digital

HARVEYS

OUR CLIENTS

Live chat software works for any business of any size, Click4Assistance provides a resilient secure and feature rich to solution to many clients. You can see some more examples below:

Consumer sites using live chat software receive great feedback
Retail and ecommerce using live chat software increase leads and conversions
Charities using live chat software provide must better support
Retail websites using live chat software remain on top
Healthcare and NHS using live chat software prefer Click4Assistance UK

Download web chat & Chatbot examples for your industry

Providing live chat software over 16 years for various different industries, including 25% of UK Universities with nearly 40% of our customer base comprising of Public Services, Charities and Insurance companies, we are specialists in these areas.

Click on your industry below to see examples of others using Click4Assistance.

Finance - chatbot for website Insurance
Healthcare - conversational marketing Healthcare
Local Authorities - create chatbot Local Authorities
Housing - chatbot software Housing
Education - build a chatbot Education
Auto Traders - conversational ui Auto Traders
Retail - chat for website Retail
Travel - saas live chat Travel
Contact Centres - live chat for website Contact Centres
Public - online chat for website Public
Corporate - instant message for business Corporate
SME - live chat software for website SME
Other icon Other
Finance - website chat widget Insurance
Healthcare - chat box for website Healthcare
Local Authorities - chat widget for website Local Authorities
Housing - chat application for business Housing
Education icon Education
Auto Traders - best live chat for website Auto Traders
Retail - live chat plugin Retail
Travel - website chat software Travel
Contact Centres - live chat support software Contact Centres
Public - chat support software Public
Corporate - live support chat for website Corporate
SME - live chat systems SME
Other - live chat system Other
Selected industry icon.
OVL Group use the Click4Assistance live chat software. Iveco, a Click4Assistance customer uses our online chat software. Chat for websites is a Click4Assistance service used by HPI.
Uniquest use the UKs best live chat provider, Click4Assistance. Click4Assistance provide Your Business Voice web chat software. Allday PA have integrated our live chat software. Click4Assistance provide Capita with web chat software.
UK Power Networks integrated the Click4Assistance online chat software. Click4Assistance chat for website is used by Which? Honeywell's online chat is provider by Click4Assistance, the best live chat provider. Citizens Advice enhanced visitor communication with web chat software.
The Royal Holloway University of London use the Click4Assistance live chat software on their website. The University of Bradford use the UKs best live chat provider, Click4Assistance. Chat for websites is used by Solent University of Southampton. The University of Liverpool is a Click4Assistance client using live chat software.
Click4Assistance chat for websites powers the Lighthouse Group chat. Click4Assistance web chat software is used by One Call Insurance. South Yorkshire Pensions Authority uses the UKs best live chat provider.
Arden and Gem use the Click4Assistance live chat software. Click4Assistance provide live chat service for NHS Scotland. BMI Healthcare live chat website is powered by Click4Assistance. NHS Vale of York use the Click4Assistance web chat software.
Daniel Paul Grey online chat software is provided by Click4Assistance. Newlon Housing Trust uses the live chat software provided by Click4Assistance. The Click4Assistance web chat software is used by Swan. Web chat software provided by Click4Assistance for Bolton At Home.
Salford City Council are using live chat software powered by Click4Assistance. Redcar And Cleveland Borough Council are using the best live chat provider in the UK, Click4Assistance. The Click4Assistance online chat software is powering Blackpool Council's web chat. Click4Assistance provides live chat software for Buckinghamshire County Council.
The Click4Assistance online chat software is powering Blackpool Council's web chat. Web chat software is provided by Click4Assistance for East Sussex County Council. University of Essex online chat software is powered and provided by Click4Assistance. South West Water use the best live chat provider in the UK.
Click4Assistance provides a live chat software service for Benson For Beds. William And Son use the Click4Assistance web chat software. Harveys live chat software is powered by Click4Assistance. Revolution Bars Group use the Click4Assistance online chat software.
Right Management use the best live chat provider, Click4assistance. Stevensons use the Click4Assistance web chat software solution. Click4Assistance provides live chat for your website; IT Online Learning is a customer using the solution. Tubz have a live chat website with the implementation of the Click4Assistance chat software.
Alexander Hotels use the live chat software solution provided by Click4Assistance. Star Tours online chat is powered by the Click4Assistance web chat software. Live chat software by Click4Assistance powers YHA's online chat. Clairty uses the best live chat provider for their chat solution.
Auto Trader - chatbot for website Call Centre - conversational marketing Corporate - create chatbot Education - chatbot software Finance - build a chatbot Healthcare - conversational ui Housing - chat for website Local Authorities - saas live chat Public Sector - live chat for website Retail - online chat for website SME - instant message for business Travel - live chat software for website

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  • Make it easier for your visitors to speak to your team
  • Increase leads, increase revenue
  • Decrease resources, save money

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