Convenient Custom Contact forms

One of the most effective ways to do this is to have a custom contact form on your website. In this blog, we’re going to run through everything you need to know about custom contact forms, including how you get one, what you can use them for, and the many advantages they can bring to your business.

Advantages of Custom Contact Forms

Easy to Add

Having a custom contact form on your website can do a lot of good, as we’ll see below. And you might think that something that brings so many benefits would be difficult to incorporate into your site. However, that’s not the case -- in fact, the opposite is true.

You can have your new contact form on your site and up and running within a few minutes. This is because adding it to your site is as simple as adding a small piece of script to your website. Once it’s there, and you’ve saved the changes, then it’ll be live on your site. Simple!

Multiple Uses

A contact form is versatile. Indeed, that’s part of their charm -- you can use them for so many purposes. The most common uses for contact forms include using them to allow your web visitors to make booking requests, signing up for a mailing list, or offering a brochure, free ebook, or latest product in exchange for their contact details. Whatever you’re hoping to use your customer contact form, there’ll be a solution.

In Control

You’ll be hoping that you get a lot of people entering their contact details! But unless you have the right system in place, then you might find that all the data you receive becomes a little overwhelming, especially if the organisation is non-existent. When you use Click4Assistance, you’ll have an easy to use interface that allows you to stay in control of all your data submissions. In the dashboard, you’ll see all your live chat, social media interactions, and data submissions all in one easy to manage location.

The ease of use means that you won’t have to worry about missing a request. You’ll know exactly what’s going on!

Better Quality Leads

There are plenty of ways to get leads for a business. But it’s not the number of leads that is important. It’s the quality of leads that counts. You could have a list of 10,000 potential customers, but if none of them have expressed an interest in your company, then they’re not quality leads. A contact form will not only give you leads, but quality leads. If a web visitor is willing to share their information with you, then you’ll know that they’re interested in what you have to offer.

Answering On Your Time

You can’t answer your phone at all times of the day. There’ll be times when you’re off duty and want to just relax. But what do you do if a potential customer has a query at that time? If you’re not there to answer their call, then you run the risk of losing out on their business. There are no guarantees that they’ll call back at a later time. With a contact form, you’ll be able to get in touch when it suits you. They’re simply sending you a message that they’d like to know more, effectively. When you’re back in the office, you’ll be able to see their contact details, and reach out.

Giving Customers What They Want

Providing more than a phone number won’t just help you. It’ll also help your customers. While some people prefer to pick up the phone and call a company, the days when that was the go-to, obvious option are long gone. Today, people, especially young people, like to have the option of talking with a business without calling their phone number. And that’s just what a contact form provides. If you’re using the form to, say, take bookings, then your customers will appreciate the ability to make a reservation without a phone conversation.

Building Your Email List

You can collect all kinds of information using a custom contact form. After all, it’s custom! One of the most common pieces of data to collect is the email address of the visitor. While you might use this immediately for the purpose of the contact form, it’s also a good way to build your long-term mailing list. The next time you have a new product, or an offer or discount code, you’ll be able to send them as part of your email marketing campaign.

Better Customer Experience

As we’ve seen, there are plenty of advantages to having a custom contact form on your website. There are plenty of benefits that can add to your business! However, they also have a positive impact on your customers. Ultimately, custom contact forms create a better experience for your customers. You can think of contact forms as just one of many website additions that’ll help to create a more cohesive experience for your visitors.

Conclusion

If you’re ready to take advantage of all that a custom contact form can bring to your business, then be sure to get in touch with us here at Click4Assistance. We’ll be happy to answer any queries that you might have and can help you with the process of adding the form to your website. We’re considered to be the UK leaders in offering custom contact forms and live chat for small business operations, so you can have peace of mind that when you work with us, you’re working with the best.