Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

10 January 2013 Tips for using Online Chat Software | 5540 views

Happy New Year from Click4Assistance

Filter

Related Blogs

21 January 2015

Web Chat Software - Happy Professional New Year?

21 February 2014

Click4Assistance Live Chat Solution - New Year, New Features...

08 March 2013

A Record Breaking February for Click4Assistance

The Click4Assistance team would like to wish everyone a happy and productive New Year.

2012 was hugely successful for us, with the upgrade of all of our existing customers to our brand new Toolbox solution, coinciding with the release of our rebranded cutting edge website.

The feedback on both has been hugely positive

The new features and user interface in the Toolbox has proved a real hit. There were also new additions in our team, helping the company keep up with demand and provide a top rate service to our customers.

Make sure you check out our news and blog pages regularly for Live Chat Software features and industry news, and keep an eye out for our video demonstrations coming soon. Why not ‘like’ us on Facebook or connect with us on Google+ too?

Popular Blogs

23 Apr 2025

How live chat software supports social media marketing strategies

Discover how live chat helps marketers across industries boost engagement, drive conversions, and provide real-time support through their social media marketing strategies.

09 Mar 2026

Click4Assistance Announces New Okta Integration

Click4Assistance is pleased to announce the extension of their Single Sign-On (SSO) integration to now include Okta.The integration forms part of the Advanced Security Bundle and reflects Click4Assistance’s ongoing commitment to ensuring their software integrates effectively with the platforms their customers already rely on.

02 Feb 2026

What Does it Take to Be a Champion?

Every four years, the Winter Olympics reminds us what excellence looks like. Athletes race down icy slopes at motorway speeds, launch themselves into the air with breathtaking precision, or perform routines that combine strength, artistry and nerve. This is the story of what it takes to be a champion, on the snow, on the ice, and online.