Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

08 March 2013 Tips for using Online Chat Software | 4473 views

A Record Breaking February for Click4Assistance

Filter

Related Blogs

10 January 2013

Happy New Year from Click4Assistance

06 December 2012

Click4Assistance incorporates Chat queuing into live chat software Toolbox

16 November 2012

Expansion and Development at UK Live Chat Software Provider Click4Assistance

Click4Assistance are celebrating a hugely successful February, thanks to growing sales and enormously positive customer feedback.

Throughout the month, our sales and implementation teams have worked alongside a record number of new businesses to introduce Live Chat Software into their web presence.

Every customer has different aims, from providing technical product support across multiple websites, to a purely retail perspective to drive more leads and sales

Live Chat’s flexibility is shown in the variety of industries using the solution in their own unique way. Client consultation allows our team to suggest and configure features to achieve your objectives. Our free unrivalled UK support and advice has and continues to be, a huge attraction to our clients:

"We were absolutely delighted at shop4blinds.co.uk with the service and attention to detail that we received from Click4Assistance. From initial enquiry to installation, trouble shooting and after sales support…”
Naomi Showman, Shop4Blinds.co.uk

This is the kind feedback from just one new client now enjoying all the benefits of Live Chat Software. Feedback is hugely important to us, and plays a large part in the constant research and development we undertake. Check out our testimonials page to see more feedback from customers in a variety of industries.

Stay tuned to our Facebook and Twitter pages for an exciting new update to be released at the end of this month!

Popular Blogs

20 Dec 2016

The Best Ways to Cross Sell and Upsell with Live Chat Services

“Here is a simple but powerful rule – always give people more than they expect to get.” – Nelson Boswell.

10 Jan 2017

Rise in Mobile Traffic for Online Retailers Shows the Importance of Live Chat Support

The tree is down. The turkey is well and truly stuffed and eaten. And normality has returned, that means we shop online 9 times a week on average! Having a smartphone or tablet handy has led to mobile traffic overtaking desktop for the first time. A major aspect of this was Black Friday and Cyber Monday. With UK online retailers having to take part in Black Friday or risk losing consumers to competitors, many shoppers took to their mobile and tablet to get the best deals.

15 Jun 2017

Accessibility in Live Chat Integration

Organisations that design websites, web technologies or web tools should remove any barriers that prevent interaction with or present accessibility issues for people with disabilities; this is known as web accessibility.