What is ‘Meeting Rooms’?

Important correspondence is central to all outstanding businesses. Organisations need to be able to stay in contact with their clients in various ways, using a particular assortment of website chat tools in order to assist them accomplish their mission.

Click4Assistance are well known for offering the best website chat app for small business, with software that aims to enhance customer service operations and create an improved user journey for visitors. That’s not the only thing we do. Keep reading to see what functionality might just help your company increase its potential and have a look at our spotlight feature for this article… Meeting Room

What is the Meeting Room feature?

The ‘Meeting Rooms’ tool enables multiple visitors and operators to communicate in a group environment and allows multiple participants to digitally collaborate in a single session regardless of location.

• Offer virtual open days, host webinars and product launches
• Save time, present information to a group rather than on an individual basis
• Just copy a small piece of script into your website and be up and running in minutes

What are the uses for Meeting Rooms?

There are many ways in which the ‘Meeting Rooms’ feature can be utilized on your website chat widget, via many different types of methods such as:

• Virtual open days – Increase engagement with people who have difficultly visiting your physical location. 
• Product launches – Host a Q & A session whilst introducing new products or services.
• Auctions – Monitor bids in real time and automatically countdown to when the auction finishes.

How does Meeting Rooms work?

There are a variety of settings that you can configure within the meeting rooms experience.

This can include whether private messages are allowed, notifications of arrival and exit, if the room is password protected, or times when the room is open. There is also the option for moderated meetings which dictates whether participant names and messages will need to be approved before they enter the meeting or if other participants can view them.

Within the dialogue form of the meeting room, there is also have the choice to see the participant list when all participants are in the room or you can choose to have it turned off which usually depends on the number of participants your room will have.

Operators can join meetings by clicking ‘Meetings’ on the dashboard and then select the relevant meeting in the list. Operators can also leave and rejoin a meeting by clicking on the ‘X’ icon in the top right corner, or end the meeting for all participants by clicking on the ‘end meeting’ button.

Finally…

Meeting Rooms meeting rooms is an additional tool within the Click4Assistance software to allow multiple visitors to communicate in a private or public chat room. To see Meeting Rooms in action please take a look below or go directly to our YouTube channel for information on other Tools within the Click4Assistance solution.

You can learn more about Click4Assistance and the best website chat app for small business with our detailed guide going through each of our features in more detail, and get in contact with our helpful team on 01268 524628 today for a free trial or demonstration.