What's In Your Toolbox?

Effective communications are at the heart of every successful business. Businesses need to be able to communicate with their customers in multiple ways, using a set of website chat tools to help them achieve their objectives. So what’s in your toolbox?

At Click4Assistance, we’re known for providing businesses with live chat solutions that help transform customer service operations and provide better user experiences for customers. But that’s not all we do. Want to see how we can help your business boost its communications? Take a look at the tools we have to offer.

Chat tools

Chat tools can help you communicate with your customers, providing them with a variety of ways to get in touch. From dealing with customer questions to providing them with product and service information, chat tools can be very valuable for your business. Click4Assistance provide a range of tools including live chat and video chat, all managed via a handy desktop dashboard.

smartContact Forms

Adding forms to your website can bring all kinds of benefits. From boosting your newsletter signups to simple booking forms, smartContact forms allow customers to share their details without affecting their customer journey.

Promotional tools

Highlighting promotions can be a simple and effective way of boosting your sales and showcasing particular products and services. With Click4Assistance’s promotional tools, promotions can be added to your website easily, imparting information and redirecting the visitor where required helping you to fulfil your marketing goals.

Virtual meeting tools

Virtual meeting rooms can be very useful for businesses. You can use them to host webinars and workshops, launch products and focus groups - events which can help strengthen your brand and connect you with a wide audience. Save on venue costs and access a wider geographical spread with the help of virtual meeting tools.

Social media Tools

Click4Assistance social media tool provides a single control centre that hosts all of your social media contact. Using one easy-to-use platform, you can improve your customer service and ensure that all customer queries are handled effectively, no matter where the contact came in.

Activity tracking tools

With Click4Assistance’s visitor activity tracker, you can view visitor activity in real-time, helping you assess different website hotspots, keep track of potential leads and receive notifications when they convert. With activity tracking tools, your business can make informed marketing decisions and improve sales processes to help you boost your sales.

An all-in-one solution with Click4Assistance

Using a variety of tools helps improve your business’ performance and provides simple ways of connecting with your customers. From enhanced lead generation to improved customer service rates, the tools you use can have a positive impact on your business. Using Click4Assistance’s all-in-one solution, you’ll have access to a range of tools to help you reach your business goals.

Find out more about Click4Assistance with our detailed guide to each of our features, and contact us today for a free trial or demonstration.