What’s New in Tech? 5 Tech Updates You Should Know About

Firstly, it can be difficult to keep up with the latest developments and understand how new innovations are born. Additionally, with emerging technology often come associated risks, such as privacy issues, that can’t always be anticipated.

And, of course, with such a growing number of new technological innovations released into the market on a daily basis, it is not a surprise that businesses struggle to pinpoint the right investments for their goals and identify the trends that will stick.

Here at Click4Assistance, we believe that the right technological innovation can be empowering - learn about the main trends taking the world by storm below.

Meta: The New Chapter of The Internet is Here

During the Facebook Connect conference held on 28 October 2021 to review the company’s virtual reality and augmented reality implementations, Facebook CEO & Founder Mark Zuckerberg announced the company’s rebrand. While the Facebook app - just like Instagram, Whatsapp, and Messenger - will retain their old names, Facebook Inc. is today called Meta.

While similar to the old Facebook Inc, Meta is a new social technology company that aims to encompass the role Facebook Inc has today and expand its reach into other emerging technology. In particular, Meta represents the first step taken by Mark Zuckerberg towards its version of the metaverse, a new online realm that combines virtual and augmented reality that will create a 360°, seamless experience.

The Advent of Remote Everything

The Covid-19 pandemic accelerated trends that were already making their way into our lives - such as remote working. However, if during the first weeks of lockdown professionals around the globe adapted to working from home by turning their kitchen table into an office desk, today they are surfing the wave of this change.

And, as many more people join the movement and embrace the benefits of accessing services remotely, this is becoming the real “new normal”.

Whether you are a business owner or worker, it is important to be aware of the new hybrid work model, which is forever changing the office culture as we know it today. However, ed-tech and telehealth companies across the globe are also securing plenty of funding and millions of users!

Google Health: When Tech Meets Healthcare

If there is one item we all have on us at all times - especially in an emergency situation - is our mobile phone. And that’s exactly what the developers at Google have realised. While our phones can already be used as cameras, torches, audio recorders, and GPS locators, they can also be used as an essential health resource.

Thanks to the innovative features added to Google Fit, you can now examine your vital signs, including heart and respiratory rate. The advances in computer vision - alongside the powerful sensors used by Google Fit - can be used to track and enhance day-to-day health and wellness, but also in an emergency.

Another Multi-Million Dollar NFT Sale Confirms This New Tech’s Potential

NFTs - Non-Fungible Tokens - have been used to take the world of the digital artwork market to a whole new level. Over the past year, some record sales - including the famous Beeple’s JPG artwork sold for $69 million at Christie’s in March 2021 - have made sure that we all start to take this new technology seriously. And, today, comes to another record sale: Punk #9998 was sold for over half a billion dollars!

But NFTs are a technology still in its infancy, and little is known of its full potential. So far, we know that they can be effectively used to ensure the authenticity of digital art - but they can also be considered certificates of ownership and associated with real-life real estate properties.

AI and Customer Engagement

Creating an engaging, streamlined, and converting experience for your website users is a dynamic discipline rather than a one-off effort. And, companies are fiercely competing to find a new way to appeal, attract, and engage with the audience.

AI - and the ways in which this technology is used - has turned out to be one of the most efficient tools to create a dynamic and responsive user experience (UX). Many marketing and sales departments can today use AI to personalise the service offered, streamline operations, and cut down on labour expenses without affecting service standards.

One of the most efficient and affordable ways to implement this technology in your company’s website is via tailored live chat software. Click4Assistance live chat services can handle multiple queries at once, collect the data needed for better services, engage with the customer, and remain secure to the highest standards.

Understand More Of New Tech’s Potential For Your Business With Click4Assistance

At Click4Assistance, we understand that peeking into the world of technological innovation can be overwhelming. However, when strategically chosen, the right technology investment can enable and enhance your business operations.

Over the past 15 years, we have witnessed emerging technologies develop and take over the world - and we are experts in recognising those trends that stick. Get in touch with us at 0845 123 5871 to learn more about AI-powered and online communication software for your business - book your demo or sign up for a free trial today.