Are you Scheduling your Online Chat Software Reports?
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25 January 2013

Gemma Baker

4494

Are you Scheduling your Online Chat Software Reports?

82% of our customers have now set up scheduled reports enabling them to automatically have their requested reports delivered straight to their inbox.

There’s no need to log in to the software, they will arrive at the same time every day, week, month or year

Send them to numerous email addresses, in either CSV or HTML format, to ensure you get the most up to date information on your account.

Turn the data from your account into management information and monitor changes to your Live Chat operations. You can even filter reports, to view specific information such as the website hits from an individual country.

Why not filter the same report using different criteria and schedule both to be delivered for an easy comparison!


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UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

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Photograph of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

An image of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






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CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.

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