27 October 2015
Add Live Chat and ensure your showroom is part of the huge growth in car sales
See how autotraders are benefitting from our live chat software to help increase their new car sales and after-care support, making it the perfect time to add live chat software, after 2014’s all-time-high sales levels.
There has been a huge rise in the number of people looking for new cars with sales reaching new highs in 2014 and its looking like 2015 will be the same. Poor weather in August may have hit high street clothes sales but it seems to have triggered a rush to car showrooms with a near 10% increase in monthly vehicle sales. This record run of rising sales for a 42nd month, makes the number of new registrations for the year so far 1.6m, with industry officials predicting more growth to come. This is fantastic news for car dealerships and makes it a perfect time to add live chat software to your website to help you sell more cars and also improve your customer service.
Online showrooms with real-time live chat installed on their websites sell more cars!
A live chat solution is an efficient channel and enables visitors to your website to multi-task while putting forward their enquiry – people don’t always have time to pick up the phone and speak to your showroom. Adding a live chat for website solution enables visitors on your website to communicate directly with you to enquire about your services, allowing your sales team to convert those visitors to customers. As the visitor interface is fully compatible with mobile devices, the visitor can start a chat wherever they are. Recent surveys reveal that car showrooms were selling 5-6 more cars per month to people who have used the live chat integration on their websites. The live chat solution also helps car showroom owners to build long-term relationships with prospective customers. A recent Accenture Automotive study recently stated that 7 in 10 prospective customers preferred to have a chat with an auto dealer before deciding to purchase the vehicle.
Many of our dealerships that currently use Click4assistance as a live chat service provider were recognised as award winners in the industry in 2014 and more recently two big names in the motor industry joined our list of clients – vehicle manufacturer Iveco and vehicle retailer West London Motor Group.
Why Choose Us?
Click4assistance are a UK based provider, specialising in providing the best service to all automotive clients. With dedicated Account Managers, great customer service and a fully customisable visitor interface. Click4assistance really stands out from the rest. For an informal chat to hear about how live chat software can help improve your customer service and increase sales or to arrange a demonstration, please speak to us on Tel: 0845 123 5871 or email us on firstname.lastname@example.org or start a chat at www.click4assistance.co.uk !