Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI Agents
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Agent Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have your chats managed by a chat handling service, overflow or complete 24/7 coverage. Various options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individuals that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

16 November 2012 Tips for using Online Chat Software | 4828 views

Expansion and Development at UK Live Chat Software Provider Click4Assistance

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Related Blogs

24 March 2015

Patriotism Makes Economic Sense – Use Indigenously Developed Click4Assistance Live Chat Software

21 March 2013

Coming to a Live Chat Software Dashboard near you

08 March 2013

A Record Breaking February for Click4Assistance

Continued growth and expansion at Click4Assistance has driven the development of our brand new Live Chat software.

We’ve combined our expertise and years of experience with customer feedback, to produce the Toolbox solution

Being completely rewritten from the ground up, has given the software a modern intuitive feel, with many added features. Hotspots and Conversion tracking will provide some exciting new functionality to the visitor activity module, which continues to be a hugely popular feature.

We’re look forward to exciting times ahead, so stay tuned to our news and blogs for more information on the new features.

Popular Blogs

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Google’s £5bn AI Investment: Opportunities for UK Conversational AI and Chatbots

Alphabet’s £5bn investment in UK AI could transform conversational AI chatbots. Discover how Click4Assistance and UK businesses can benefit from smarter, more capable AI-driven customer interactions.

04 Jul 2025

How Arti, the AI agent for customer service, supports your team

When customer expectations are high and enquiry volumes are rising, customer service support agents can feel the pressure. Repetitive questions, out-of-hours demand, and long queues can leave even the best teams stretched.

14 Jan 2026

The Value of Maturity in a Fast-Moving Tech World

Turning 21 is a milestone most people recognise instinctively. In the UK, it has long represented the point at which experience begins to carry real weight, where judgement, perspective, and responsibility are expected qualities.