Click4Assistance glyph Flower shape graphic Rectangle shape
02 May 2023 | 974 views

Top 10 Tips and Tricks for Microsoft Teams

Top 10 Tips and Tricks for Microsoft Teams

“Teams” work makes the dream work! Here are 10 tips to make Microsoft Teams do more for you on the best website chat app.

With over 270 million active users benefiting from Microsoft Teams, everyone could use it in numerous ways to make their working day easier. Here are ten tips and tricks that will ensure you get the most out of Microsoft Teams:

1. Avoid Being Disturbed

If you want to filter out distractions so you can give a chat your full attention, you can do this by selecting the three dots (“…”) next to your profile picture at the top right corner, and selecting Settings > Notifications?to change the type and frequency of your alert.

2. Use Keyboard Shortcuts

This a simple way to ensure you speed up the most common tasks. Some of the most essential keyboard shortcuts we should all know include:

  • Search: Ctrl+E
  • Mute: Ctrl+Shift+M
  • Open files: Ctrl+6

3. Make Your Chat Searchable

All you need to do is hit the pencil at the top right of your chat and you have full customization of your chat titles.

4. Translate Any Message

If you have any messages to translate into English, click on the three dots and select Translate.

5. Search Through Conversations

After you type in what you want to find, hit Enter and use the following keywords to improve your searches:

  • Type “From:” then enter the person’s name
  • Enter “In:” then input the channel or group chat name
  • Type “Subject:” and the keyword from a message or subject line
  • Enter “Sent:” and the date the message was sent
Start your free Click4Assistance trial with the best website chat app today.

6. Send Urgent Chat Notifications

If you need to send an urgent message below the text compose box, you can check either Urgent or Important to add to your message; once you've sent it they will get it every two minutes for the following 20 minutes.

7. Conduct Polls

If you need to gather opinions all you need to do is click on the Forms icon underneath the message box to create and send a poll.

8. Download Meeting Transcriptions

If you don't have time to take notes during a meeting, you can download the entire transcription of the meeting once the recording is ready:

  • Click on and open the video in Microsoft Stream.
  • Open the next and click on Update Video Details.
  • Choose the Video Language, click Autogenerate a Caption File, and click Update.

9. Save a Message to Come Back Later

If you're in the middle of a project and you need reminding of something later, just hover over a message, click on the and Save This Message. You can then locate any saved messages by typing /Saved in the search box.

10. Add a Chatbot to a Team

If you’re using a chatbot, you can integrate it into Teams by:

  • In the menu under Settings, click on Channels
  • Select Microsoft Teams
  • Select Turn on Teams

You can also customise your bot through Teams too.

Microsoft Teams is one of the most valuable tools to streamline and improve collaboration and conversation throughout your organisation. If you’re looking to make things easier, “Teams” work makes the dream work!

Popular Blogs

What countries use ChatGPT the most? 9 Oct 2024

What countries use ChatGPT the most?

Some countries use ChatGPT far more than others, but why? Discover the answer here.

Read more
Rise in Mobile Traffic for Online Retailers Shows the Importance of Live Chat Support 10 Jan 2017

Rise in Mobile Traffic for Online Retailers Shows the Importance of Live Chat Support

The tree is down. The turkey is well and truly stuffed and eaten. And normality has returned, that means we shop online 9 times a week on average! Having a smartphone or tablet handy has led to mobile traffic overtaking desktop for the first time. A major aspect of this was Black Friday and Cyber Monday. With UK online retailers having to take part in Black Friday or risk losing consumers to competitors, many shoppers took to their mobile and tablet to get the best deals.

Read more
How GDPR Affects Live Chat Software 8 Jan 2018

How GDPR Affects Live Chat Software

2018 signifies the start of the New Year, with many companies attention turning towards GDPR that comes into effect from 25th May 2018 for all 28 Member States of the EU.

Read more

Find out more

Live chat dashboard with chat window example

Live chat

Learn how live chat can help empower your organisation.

Find out more
Coni chatbot live chat support Arti AI for live chat business support

Chatbots & AI

Learn how chatbots and AI can help you engage with your audience.

Find out more
integrated omnichannel communications

Omnichannel

Connect with your audience using multiple omnichannels.

Find out more

Discover more

Want to see how live chat can work for your organisation?

See examples of web chat and chatbot implementations for your industry. Be inspired by how other companies in your sector use live chat!

Download web chat and chatbot examples for your industry

Embrace new ways of engaging with your audience!