The advanced reporting suite is designed to deliver important statistics to make informed decisions regarding chat operations and visitor behaviour. Using vital information, managers are able to analyse chat operations and highlight strengths and weaknesses, identifying aspects to help improve business processes and operations.
Live Chat Software Report, Graphs and MI
Web Chat Software Reporting
View, save and download reports Instantly view, save and download reports, or schedule for delivery directly to your inbox in PDF, Excel and CSV formats
Configurable reporting View configurable reporting periods in hourly, daily, weekly or monthly segments
Managment Information Apply multiple filters to display the information you require
Interactive Reports Interactive charts allows you to pull focus onto key areas of interest and mouse-over the data for precise information
Integrate Reports using API Integrate graphs for display in external systems
Information regarding Click4Assistance Live Chat software


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Multiple communication channels in one complete solution, developed and supported in the UK. Use the links below to discover more tools and functionality available within the solution.