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Click one of the options in the chat window on the right to see how your chatbot could work on your website
Our experts will customise the Chatbot to your instructions on a complimentary basis.
Click one of the options in the chat window below to see how your chatbot could work on your website
Our experts will customise the Chatbot to your instructions on a complimentary basis.
Really impressed with the product and its simplicity to use. The support has been fantastic and when I have needed assistance or queries answering, I have benefitted from people who take ownership of issues and follow up personally. I look forward to a longstanding business partnership.
Danny Young
NHS Vale of York
Your chatbot will answer common questions patients may ask, reducing your workload and the volume of phone calls and emails you currently receive.
This solution is saving valuable time and money for surgeries using it, in addition to increasing patient satisfaction levels.
Using the Click4Assistance Bot Builder, you can modify your bot to tailor to the specific needs of your surgery. Below are just some examples of what you can do.
At any point during the conversation, you can escalate the chat to a human agent, allowing your agents to handle difficult or specific enquiries effectively.
Escalation is optional, your bot can be configured not to escalate to a human agent.
Set up your bot to collect the information needed for patients to book appointments within minutes.
Configure your bot to answer the most commonly asked questions.
Your bot can provide patients with external resources such as links to other web pages, PDF files and videos.
At any point, your bot can be updated to answer new questions, provide patients with additional resources, or add entire new conversation paths to extend its capabilities with handling patient enquiries.
Enter your email address below to receive further information about setting up a chatbot for your surgery.
Start a no-obligation free trial or request a demonstration with an account manager.
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See the software in action and discuss your requirements with our experienced industry experts to achieve success with live chat, chatbots and much more!
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