More Accurate Geo-Coding from UK Live Chat Software Provider
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21 May 2013

Gemma Baker

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More Accurate Geo-Coding from UK Live Chat Software Provider

Click4Assistance have enhanced its built-in geo-coding, providing users with improved location targeting. Giving the website activity module increased accuracy when pinpointing visitor location across the world.

We’re dedicated to continually improving the Live Chat Software and Live Chat Tools functionality, and website activity is an extremely popular feature amongst our subscribers. Not only does it allow you to plot visitor location on a map, it’s a vital part of the marketing benefits provided by the Toolbox.


Location tracking works alongside other analytical information so you can truly understand your site visitors and make informed marketing decisions

 

Information such as how visitors reached your site, the pages they viewed and their overall visit duration allow you to identify trends and address them. For instance, is a particular keyword producing a higher conversion rate? Do visitors from different locations behave differently?

Your visitor’s location helps qualify leads and successfully segment visitors. For example, a business that only markets their products or services to the UK, could discount visitors from outside this region. This process allows you to streamline statistics and gain a true reflection of your return on investment.

Location tracking also enables you to monitor the uptake of your marketing efforts.

 

Branching out your digital advertising into a new country or region? 

You can monitor the uptake within the visitor activity reports, on a localised or worldwide scale.

Want to see which businesses are visiting your website? Well you can! Larger business names are available through the Visitor Management System.

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UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

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Photograph of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

An image of the Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






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