What is the best website chat app?
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11 May 2022

Click4Assistance

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What is the best website chat app?

Chat apps can help businesses to elevate online experiences and cater to consumer demands and preferences. In this guide, we’ll offer advice to help you find the best website chat app.

Introduction

Installable applications allow additional functionality for websites that offer live chat solutions and services. Live chat is an increasingly valuable feature for business websites. If you provide live chat, you can improve ROI, boost sales and lead conversion rates, enhance your brand image and provide responsive, tailored support for your customers. Website chat apps offer an additional dimension, which enables businesses to further enhance functionality and benefit from additional features and perks. In this article, we’ll share tips to help you find the best website chat app.

The benefits of a website chat app

Website chat apps offer businesses and customers more. Advantages of adding a website chat app include:

  • Launching chat software when the computer is turned on
  • Auto-login
  • Reminder to switch to unavailable or not logged in if the screen locks or goes into sleep mode
  • Multifunctional accessibility (web browser or downloaded app)
  • Real-time engagement

Live chat website apps can transform sites and mobile-friendly pages by improving accessibility, offering a wider range of communication options and providing responsive support and up-to-date information for customers at all times. With features like auto-login and instant chat launch, agents can chat with customers immediately, improving user experience and client support and reducing the risk of losing sales. More than 20% of consumers say that long waiting times are the most significant frustration when using live chat apps.

Start your free Click4Assistance trial with the best website chat app today.

What is the best website chat app?

To take advantage of the many benefits of live chat, business owners have to make the right choice when looking for website chat apps and solutions. Click4Assistance has over 15 years of experience in providing live website chat services and we offer an array of options for customers across several industries, including installable applications.

With Click4Assistance’s website chat app, customers can benefit from innovative features and tools, such as auto-login, startup launch and reminders when the screen locks or goes into sleep mode. Live chat services can be accessed through conventional web browsers or downloaded apps, offering customers a choice and access to features that complement their individual requirements and preferences.

If you have any questions about the Click4Assistance website chat app, or you’re unsure how the app works or how it could benefit your business and enhance your site, don’t hesitate to get in touch. We work with clients across all industries, including healthcare, education, retail, hospitality, auto and travel to identify and implement effective, tailored, customised solutions.

Conclusion

Website chat apps enhance functionality and provide additional benefits for businesses and their customers. If you’re looking for the best website chat app, Click4Assistance is the name to trust. The Click4Assistance website chat app offers an array of advantages, including handy reminders, auto-login and chat launch when you start your computer. Customers can use downloaded apps or browsers. Call today for more information.


WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

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Photograph of the author

BLOG ARTICLE AUTHOR: CLICK4ASSISTANCE

Click4Assistance is the UK's premier web chat provider, providing online instant messaging software for more than 10 years.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

Photograph of the author

BLOG ARTICLE AUTHOR: CLICK4ASSISTANCE

Click4Assistance is the UK's premier web chat provider, providing online instant messaging software for more than 10 years.






SMALL OR MEDIUM SIZED ENTERPRISE

Cost-effective live chat software, proven to increase lead generation and customer satisfaction. Easy to implement and customise, the solution supports your business out of hours with the ‘leave a message’ feature.

CORPORATE ORGANISATION

Integrate our compliant solution with your existing systems for a seamless implementation. Intelligent chat routing ensures multiple department capabilities. Measure your ROI and monitor operators’ KPI’s with the Advanced Reporting Suite.

THE PUBLIC
SECTOR

Increase productivity, reduce resource costs and improve customer satisfaction by answering multiple enquiries simultaneously with live chat software. Mitigate budget restraints, support digital transformation and help customers during online processes.

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  • Increase leads, increase revenue
  • Decrease resources, save money

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