Information on Live Chat Software

Like to know more about the options available, or need help with licence costs?

Send us your request and we will get straight back to you with an answer together with an information pack and customer examples.

Thanks for your question, one of our team will be in contact shortly.

Best Live Chat Software for the Small & Medium Business

Designed to be easy to implement, 'Experiences' by Click4Assistance is the best live chat solution for small to medium-sized businesses.

The best live chat solution

SIMPLE to add to any website

We work with companies in many sectors and industries, from estate agents and solicitors, to travel companies and car dealers. Guaranteed to work on any website, no technical knowledge is required. The 'Chat Button' is like any other button on your website - it can be added to whatever pages you desire (in any location) within a matter of minutes.

website with fully customised chat window and chat buttons from the best live chat software provider Click4Assistance

The CHOICE is yours

Tablet mobile device displaying the live chat widget with a call back form collecting valuable lead information

Integrated Chat
In addition to a ‘pop-up’, your chat window can be embedded into the page using our chat widget. Remaining on the page, your operator can accompany the visitor throughout their journey, assisting where required.

Even Works Outside Office Hours
Packed full of useful features, the best live chat software even works out of hours or when you are just too busy. Simply make yourself unavailable, allowing your visitors to leave you a message.

Proven To Generate More Sales
It’s been proven that the best live chat software helps to generate more sales, reduce online form and shopping cart abandonments, and increase customer satisfaction.

STAY AHEAD of the pack

Are your competitors already using live chat? If so, it’s time to try it for yourself! Here’s why:

  • 85% of visitors with unanswered questions on products or services are likely to try another site for information.
  • Customers are four times more likely to make a purchase after having a live chat.
  • 82% of regular internet users said that the presence of Live Chat on a business website positively influenced their perception of the company.

MORE THAN just another product

The team at Click4Assistance are here to help, advise and guide you in getting the best from the software.

British Union Flag indicating that Click4Assistance Live Chat for websites is developed, hosted and supported in the UK

Developed and securely hosted in the UK - UK-based customer support.

Piggy bank icon indicating the best live chat software has no hidden charges or set-up fees

Cost Effective – no hidden charges or set-up fees.

Paint palette icon indicating the customisability of web chat software

Fully Customisable – brand for a seamless fit with your website.

PACKED with features

'Experiences' by Click4Assistance is packed to the rafters with features to help your business.

Start your 21-day FREE trial NOW

No obligation, no strings, no payment.


A big thank you to our happy customers for their kind words...

"The C4A live chat is an incredibly versatile program and offers all the features we were looking for. Everyone from the company has been excellent helping us get set up with the program. They have provided continued support as our needs have changed."

Isos Housing · Dan Carmichael

"The personal service provided by Click4Assistance is unparalleled in my experience. It was amazing to have a product tailor made for the needs of my business. The immediate response time to answering queries and requests meant there was really no sensible option but to go with Click4Assistance. I cannot recommend them enough."

New Beginnings · Lisset Burrett

"This has further strengthened our communication channels to our customers. The setup and customisation of this product is perfect and thanks to our account manager, any issues we encountered were dealt with quickly and professionally by Click4Assistance's helpful staff."

BW Legal

"Using Click4Assistance has helped boost customer feedback and our appointment level. Our customers like to have an additional way of contacting us and Live Chat is the perfect solution. When we are out of hours there is also a callback function which is really helpful. I would definitely recommend Click4Assistance to anybody."

Money4YourMotors · Melissa Warwick

"From my initial enquiry to having it on my website, the team at Click4Assistance have been both professional and friendly. There are a host of options to choose from all with full metrics and reporting in place. Having a feature like this on your website is a must these days and when it's this good and affordable, why wouldn't you."

Square 1 Products · Phil Charlton

More testimonials >
Live Chat Software Twitter Feed


Start your 21-day FREE trial now

Start today
By viewing our site you are accepting the use of cookies for a better experience.
close this.cookie policy.