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Web Chat Software Provider Click4Assistance Partners with International Government Organisation
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18 September 2014

Gemma Baker

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Web Chat Software Provider Click4Assistance Partners with International Government Organisation

Click4Assistance, provider of web chat software, is proud to announce our latest partnership with the Brazilian Naval Commission in Europe.


The BNCE approached Click4Assistance to develop an extension to our web chat software to provide a new meeting room functionality, which allows multiple operators and visitors to converse in a conference environment. Following in depth consultations with a senior account manager, our developers designed, configured and tested a whole new bespoke feature in line with the BNCE’s strict specification.

Once development was completed, our account management team compiled a training plan and visited the BNCE offices in London to deliver both administrator and agent training, and conducted a simulation test of the reverse auction with well-received results.

On behalf of the BNCE, I would like to thank you for all your positive energy and fabulous information delivered with style and clarity. The software has exceeded our expectations so far and we look forward to our continued business relationship.

Sandra Grahor, Public Tenders Division, BNCE

With this bespoke development delivered accurately and on time, we are looking forward to working further with the Brazilian Naval Commission in Europe, and will be supporting their team as the web chat software solution is extended to the Washington offices.

If you would like further information on bespoke development or on the Meeting Rooms mentioned in this article, please get in touch with our account managers on 0845 123 5871 or email theteam@click4assistance.co.uk.



WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

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Live Chat Software Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






WE HELP BUSINESSES COMMUNICATE

UK providers of live chat software and online communication tools to a range of industries, we offer a cutting edge, resilient and proven live chat solution backed-up with first class support and advice.

FIND OUT MORE

Live Chat Software Author

BLOG ARTICLE AUTHOR: GEMMA BAKER

Gemma is a Marketing Executive for UK web chat Provider Click4Assistance, with a range of knowledge in live chat software and customer engagement channels, customer service methods and improving online business.






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