Live Chat Software & Chatbots
by a UK Provider
Live/web chat
Chatbots
AI Chatbots (ChatGPT)
Live/web chat
Chatbots
AI Chatbots (ChatGPT)
Live/web chat
Chatbots
AI Chatbots (ChatGPT)UK Web Chat and Chatbot Experts
Over 20 years powering online communication for UK businesses with a live chat software suite that includes: Chatbots, AI Chatbots and omni channel business integration with Facebook and WhatsApp.
Trusted by 1000's of companies
A fully featured, customisable live chat solution for any website
Find out more
For your business
Instantly engage with your website visitors with a reactive chat button or proactive automated invitation to chat.
Customise to represent your brand, collect visitor info and save time with helpful functionality, improving operator productivity, efficiency and reducing costs.
For sales
Equip your sales team with the necessary tools to generate and qualify leads, boost sales, and enhance the customer experience using chat solutions designed specifically for UK industries.
Prospects are proven to engage using live chat more than emails phone-calls, or call-to-actions.
For support
Boost customer satisfaction and encourage repeat business with live chat support. Assist customers 24/7 across various communication channels.
First contact resolution is more effectively achieved through live chat compared to email correspondence.
Automate your operations with Chatbots and AI powered by ChatGPT
Enhance customer support with AI to make it faster, more efficient, and capable of triaging enquiries.
Support your agents and sales representatives by streamlining access to company knowledge, directing queries to the right teams, and offering quicker response suggestions.
- Reduce costs
- Increase customer satisfaction
- Save both your team and customers valuable time
Omni Channel Solution
The Click4Assistance direct messaging system allows communications from a multitude of external instant messaging (IM) platforms to be managed alongside your web chats in one complete omni channel communication platform.
Manage incoming communications from multiple platforms, including WhatsApp for Business, Facebook Messenger, and SMS, all from a single dashboard.
Enhance communication with new and existing customers by integrating Video Chat, Click2Call, and Meeting Rooms into your digital platforms.
Lets talk (IM) Instant Messaging
Our flexible, feature-rich solution is only part of our success. Our dedicated team sets us apart, providing exceptional support, hands-on account management, consultancy and expert advice to ensure you reach your goals.
Really good service
Well priced product and diversifies how people can contact us. Always works well with no issues. 5 stars.
Benjamin B.Forbes
Trusted by you
Great software and helpful friendly staff
Click4Assistance's friendly team have been really helpful from the initial demo through to implementation and beyond. The chat software is very user friendly and now our teams wouldn't be without it. A big thanks to Jill and Fraser who's knowledge and prompt support have made the whole process so easy.
Daryl
Providing digital communication solutions to UK businesses and organisations for over 20 years
Developed, hosted, and supported in the UK, fully GDPR compliant with ISO 27001:2022 accreditation, ensuring your data will always remain within the UK!
Click an industry to find out more...
OVER 20
Years Experience
Providing Chat Solutions since 2004
99.99%
Service Uptime
Offering a resilient & reliable service to all our customers
UK Based
Regional Location
Your data resides in & will never leave the UK
100%
UK Based Staff
We can be reached via Chat, Phone & Email
99%
UK Clients
Focussed on needs of UK industries and organisations
OVER 20
Years Experience
Providing Chat Solutions since 2004
99.99%
Service Uptime
Offering a resilient & reliable service to all our customers
UK Based
Regional Location
Your data resides in & will never leave the UK
100%
UK Based Staff
We can be reached via Chat, Phone & Email
99%
UK Clients
Focussed on needs of UK industries and organisations
