Products
- Live Chat
  
  Drive sales & support enquiries using web chat.
  
  Fully brandable and configurable chat windows, with a unique dashboard designed with 20+ years of agent feedback. Powerful reporting and operational management for all team sizes.
- Chatbots & AI
  
  Meet Coni & Arti.
  
  Coni
  The conversational chatbot can be built with our easy-to-use chatbot builder.
  
  Arti
  Our latest AI Chatbot, powered by ChatGPT.
- Omni Channel
  A complete omni channel solution, enabling multiple communication channels in a single platform.
  
  WhatsApp
  
  Facebook Messenger
  
  SMS
  
  Video Chat
  
  Click2Call
  
  Meeting Rooms
- Integrations
  
  Integration with CRM systems such as Microsoft Dynamics 365 and Salesforce.
  
  Compatible with all CMS systems with plugins for WordPress, Magento, Joomla and Opencart.
- Visitor Insights
  
  Track conversions, identify hot leads and prospect identification with advanced management information and website analytics.
  
  Proactive engage, co-browsing and screen sharing with website visitors.
Pricing
Customers
Support
- Blogs & Articles
  
  Our blogs and articles provide a wealth of information, keeping you up to date with latest news and trends regarding your industry and the latest developments with webchat, Chatbots and AI technologies.
- Videos
  
  Get started with our easy-to-follow video library and guides, offering step-by-step instructions for beginners and those looking to refine their skills. With clear tutorials and detailed resources, you'll have the tools you need to succeed at your own pace.
- Resources
  
  Access a variety of resources and white papers on topics ranging from live chat solutions to AI. These documents offer expert insights and best practices to help you improve your online communication strategy and enhance customer engagement.
- Security
  
  Data protection is our top priority. Discover how our secure data storage, robust controls, and advanced physical security measures ensure your information is always safe and protected.
- System Status
  
  Current information regarding the status of our systems.
Company
- About us
  
  UK Chat & Chatbot Provider
  
  Over 20 years providing UK companies live chat solutions including Chatbots and AI / ChatGPT powered Chatbots.
- Partnerships
  
  Our partnership programme
  
  Whether you’re a web-developer, marketing agency or contact centre, find out more about our partnership programme.
- Managed Services
  
  Our managed services
  
  Have you chats managed by a chat handling service, overflow or complete 24/7 coverage options are available.
- Vacancies
  
  At Click4Assistance we are always looking for talented individual that are passionate about delivering new technologies and customer success.
- Contact us
  
  Questions?
  
  Feel free to contact our team by chat, phone or email.

Free Trial Demo

Live Chat Software & Chatbots

by a UK Provider

Live/web chat

Chatbots

AI Chatbots (ChatGPT)

UK Web Chat and Chatbot Experts

Over 20 years powering online communication for UK businesses with a live chat software suite that includes: Chatbots, AI Chatbots and omni channel business integration with Facebook and WhatsApp.

Trusted by 1000's of companies

A fully featured, customisable live chat solution for any website

Find out more

For your business

Instantly engage with your website visitors with a reactive chat button or proactive automated invitation to chat.

Customise to represent your brand, collect visitor info and save time with helpful functionality, improving operator productivity, efficiency and reducing costs.

For sales

Equip your sales team with the necessary tools to generate and qualify leads, boost sales, and enhance the customer experience using chat solutions designed specifically for UK industries.

Prospects are proven to engage using live chat more than emails phone-calls, or call-to-actions.

For support

Boost customer satisfaction and encourage repeat business with live chat support. Assist customers 24/7 across various communication channels.

First contact resolution is more effectively achieved through live chat compared to email correspondence.

Automate your operations with Chatbots and AI powered by ChatGPT

Enhance customer support with AI to make it faster, more efficient, and capable of triaging enquiries.

Support your agents and sales representatives by streamlining access to company knowledge, directing queries to the right teams, and offering quicker response suggestions.

Reduces costs
Increase customer satisfaction
Save both your team and customers valuable time

Meet Coni & Arti

Omni Channel Solution

Click4Assistance direct messaging system allows communications from a multitude of external instant messaging (IM) systems to be managed alongside your web chats in one complete omni channel communication platform.

Manage incoming communications from multiple platforms, including WhatsApp for Business, Facebook Messenger, and SMS, all from a single dashboard.

Enhance communication with new and existing customers by integrating Video Chat, Click2Call, and Meeting Rooms into your digital platforms.

Lets talk (IM) Instant Messaging

Our flexible, feature-rich solution is only part of our success. Our dedicated team sets us apart, providing exceptional support, hands-on account management, consultancy and expert advice to ensure you reach your goals.

Really good service

Well priced product and diversifies how people can contact us. Always works well with no issues. 5 stars. Well priced product and diversifies how people can contact us. Always works well with no issues. 5 stars.

Benjamin B.Forbes

Trusted by you

4.95 of 5 on

Great software and helpful friendly staff

Click4Assistance's friendly team have been really helpful from the initial demo through to implementation and beyond. The chat software is very user friendly and now our teams wouldn't be without it. A big thanks to Jill and Fraser who's knowledge and prompt support have made the whole process so easy.

Daryl

Providing digital communication solutions to UK businesses and organisations for over 20 years

Developed, hosted, and supported in the UK, fully GDPR compliant with ISO 27001:2022 accreditation, ensuring your data will always remain within the UK!

Click an industry to find out more...